Shipping & Returns

Our shipping rates are calculated according to Australia post rates.

Also orders over $149 free postage

(Free Shipping Doesn't include Foam Dummies, Cake Boards more than 5 And orders over 25KG)

Most items we sell are in stock and ready for immediate shipment

Some items may sell out very quickly and become unavailable for shipment before we can close our listings. In these cases you will be contacted and issued a FULL REFUND.

All orders are shipped within 3 working days. If you have not received an order within 10 days, please notify us by email at: email address

Refund and Returns

Your satisfaction is our first priority at If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

Returns Process

To return to:

My Dream Cake

Unit 2 / 261 Prince Hwy,

Hallam Vic 3803

And also include the following information:

  • Your Order number if known (appears on the top of the confirmation email)
  • Your name and address
  • A description of the item you are returning
  • Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.